Help and Support
Frequently Asked Questions
Full Fibre is our next-generation broadband with a dedicated connection that runs straight to your home. It uses the latest Fibre-Optic technology to offer giga fast download speeds up to 1000Mbps and ultrafast upload speed.
We don’t use your postcode data for anything else, just to ensure that we’re showing you broadband deals you can actually get with the best price possible.
Whether you want to move providers or are new to Fiber Zone broadband, our broadband comparison service will assist you in locating the best offer. Just select an offer and follow the application steps.
It’s almost essential if you want to watch 4K or ultra high definition (UHD) video instead of HD (720p) or Full HD (1080p).
People who work from home definitely benefit from having responsive, fibre-style broadband.
Yes. You will not need to sign up for a telephone line if you don’t need one.
They are both terms used to measure the speed available on a broadband connection. Kbps is short for Kilobits per second, whilst Mbps is Megabits per second. Mbps is the standard rate of data transfer used to represent the download speed of a broadband package.